QUALITY MANAGEMENT SYSTEM ISO 9001:2015
SAM’s Quality Management System is designed to meet Dekra's ISO 9001:2015 “Quality Management System Requirements”.
In particular, the Project Execution Procedure consists of projects that may not require all processes; this would depend on the requirement of the customer’s needs or the project at hand:
- Project Preparation/Contract Review
- Analysis/Architecture
- Project Clarification/Mobilisation
- Detailed Design
- Procurement Procedure
- Build and Unit Test (Internal Tests)
- Acceptance Testing (Client Witness)
- Site Establishment
- Inventory Handling Procedure (includes System Delivery)
- System Installation
- Commissioning (includes System Handover)
- Project Close-Out (As-Built documentation to customer satisfaction)
File Name: ISO9001_2015 Certificate_Expiry 17 Mar 2022.pdf - File Size: 580 Kb
QUALITY POLICY
Quality is defined as “achieving conformance to requirements, each and every time.” To achieve this, a system must be in place to enable continual measurement and assessment, and ensures consistent improvement of business practices or processes.
The Quality Management System at SAM is designed with many process checks to ensure that the customer’s requirements are continually delivered on time, to specification and within budget, thereby ensuring customer satisfaction.
Conformance to quality procedures is a commitment from top management to eliminate inefficiencies, thus moving SAM towards a leading Industrial IT/Process Control company status.
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